Telehealth
About Telehealth Services at Perspectives
Perspectives Counseling uses SimplePractice as their Electronic Health Record (EHR) and client portal. This is also the medium used for all telehealth services. Telehealth services through SimplePractice are safe and secure, meeting all HIPAA and HITECH requirements.
SimplePractice telehealth may be accessed via the web on a computer, as well as via an app for smartphone and tablet. For instructions on preparing for telehealth services, please click on the link below.
The counselor must be licensed in the state in which the client is located at the time of the appointment. If you will be away from home during your appointment, please notify your counselor in advance of the scheduled appointment.
You must be in a private, stationary location during the appointment (e.g. a room with a closed door to ensure separation from others for the duration of the appointment).
A car is fine as long as the client is parked in a location they deem to be safe and as long as they are in the vehicle alone (headphone are not sufficient to maintain confidentiality). Counselors will NOT participate in telehealth while a client is driving.
A signed Consent for Telehealth form (provided by your counselor through the client portal).
Some requirements for telehealth appointments
Technology required
A computer, smartphone or tablet with a webcam. (Phone/voice only telehealth is not generally covered by insurance for behavioral health care.)
Internet with a minimum speed of 30mbps or greater.
If you have questions about whether your insurance will cover telehealth counseling, please contact your insurance directly.
